Our Customers Say!!!

I wish to express my appreciation for your making my shipments whole, even though it is not your fault at all. If the mailing system "loses" a shipment, you make your customer whole. That is a most admirable, and unusual trait, I think. I used to work for Microchip Technology, and one of our guiding principles was that we did not want "satisfied" customers, we wanted "delighted" customers. Good philosophy. You guys embody it. I am grateful for that.
Thanks, and best regards.
- John, 27/11/14

Thank you so much for such i fast delivery! i always highly recommend your great site every chance i get and have given much positive feedback to survey sites like Bizrate and resellers, which i am not a reseller but a consumer of your great, such fair-priced products. i have been coming to your site to purchase my items for at least 8 or 10 years now and i can't say enough good things about cigoutlet.net.
- CAROL, 20/08/14

I'd like to say how helpful your customer service is, and that you always look out for your customers.
- JOHN, 28/07/14

I just want to tell you that all my experiences with you, your company, your follow-up and follow-thru have been 'outstanding' for many years now. I know you must get some complaints from time to time, so I just want you to know from my perspective, you guys are 'fantastic'. Thank you! "
- Linna, 06/05/14

wow! such fast shipping! really appreciate that cuz i'm gonna run out of them in a week or so. you have the best site online. and the most awesome, friendly customer service who always meets my needs. Appreciate your fast info to me. I highly recommend your site to everyone.
- Carol, 07/04/14

I would like to say that I am very pleased with the great customer service I recieve from your company. Its very hard to find companies now a days that truly put the customers first and that is why I continue and will continue to go with your company.have a wonderful day!
- Amy, 20/03/14

I would like to confirm that I received the parcel and that I am very happy with both, the product and the customer service. I shall be placing another order very shortly, and will definitely send more customers your way.
- ATASHI, 12/03/12

I'd like to thank you for the prompt service you have given this month and in previous months,, I am very satisfied with the product, prices and service and will continue to place other orders in the future.Thanks
- Randy, 11/19/12

As always I like to thank you for your good service. Your entire staff takes pride in their work and doing a good job.
- JOE, 11/15/12

I like your company and the fact that you have some of the best customer service on the planet.
- SANTINO, 11/15/12

Wow, I had no idea the shipping would be this fast. And I must say that your customer service is unparalleled, truly excellent service. Thank you again for everything, with your great service, I feel I will definitely be back to order more in the near future.
- MICHAEL, 09/03/12

We are very satisfied with the service your company provides. We realize that if there are any problems it is with our postal service. However, your current tracking system always provides us with up to date information on the status of our shipment. Thank you for your continued good service. :)
- BARBARA, 09/03/12

Everything has arrived, all in good shape, & exactly what I ordered. The packaging was excellent. Don't know what to say other than thank you, and see you next month.
- Hallet, 08/29/12

Hello!
I just wanted to let you know that my order was delievered yesterday afternoon, safe and sound and in good condition. Thank you for your service as always and I look forward to placing an order with your company again (and probably very soon!) as not only are your prices amazing, but your service is reliable, the product is tip-top and the shipping, well I wouldn't say it's fast, but given the distance that it's travelling it's very reasonable and understandable and not something you can control... however the processing part of it and getting it in the post is extremely fast! I recommend your service to as many friends (and sometimes even strangers) as possible! Until next time...cheers!
- JEFFREY, 08/28/12

I received my order in full and as always would like to thank you for your great service. I will be placing another order very soon and know it will be handled with the kind professional manner it always is.
Thanks again.....
- Joe, 07/30/12

Hello, My shipment was received today. Thank you again for the great service and fast delivery.
- MIKE, 07/23/12

All parcels have been received. Your services have been excellent and I appreciate your quick shipments.
Thank you,
A Happy customer
- Gae, 07/22/12

I would like to thank you and everyone there for the great service I receive from your company. I have my order and as always in good shape and time. Thank you.
- JOE, 07/05/12

I appreciate all of the wonderful customer service. I admit this is the best customer service I have ever had from a website ordering service. Thank you so much!
- JONATHAN, 07/02/12

I would like to say how impressed I am with your service. I definitely will be using your service in the future. I love the personal touch and the way your company takes care of business. Thanks you,
- Janet, 06/29/12

You guys are the BEST!!! Thank you SO VERY MUCH for your superior customer service and for providing me with this information and the tracking numbers for my shipment so quickly and efficiently!!!
Your services is greatly appreciated! Thank you again!
- Shelly, 05/22/12

Just received my latest order and I must compliment you on your new packaging. The outer carton does a great job and reduces the crushing of individual packs. Great job!
- RICHARD, 04/17/12

You guys are the greatest - I cannot express how appreciative I am. I wish more companies (especially in the US) were as customer service orientated as you folks. Many thanks.,
- MERRILEE, 11/04/12

I did receive my package - thank you Customer Support Team! I am very pleased with your company and its good service!
- JACKIE, 10/04/12

I've picked up all of my cigarettes. Thank-you for being so thorough and so discreet. Your customer service is amazing. I am so grateful!
- Debi, 09/04/12

I wanna thank you for being very courteous and professionals. Great service. Thank you so much!
- DANIEL, 16/03/12

Your service is great and I am have been a loyal customer for quite a few years now and will continue to be one for many more years to come. Thanks again and I look forward to doing business with you again in the near future.
- GERALD, 03/10/11

Thank you for notifying me. I got the parcels. Thanks a lot! Your service is excellent, as always!!!Have a nice weekend!
Sincerely yours, Happy Customer :)
- OLENA, 03/05/11

The packages arrived within the time schedule promised. I especially like that they have to be signed for, and can be tracked.
Doing business with any internet service for the first time always causes a bit of anxiety wondering if the site is legitimate, so I'm pleased to discover that you are.
- DELORES, 02/08/12

Thank you so much for being on this planet and helping us smokers get great cigarettes. I do love your company.
- BALSEY, 12/01/11

You guys are top notch. I had some money issues and a car accident that caused me to miss my last order, but i plan on putting one in later today. Every time i go into a gas station or hang out with other smokers i pass out your website, and I've gotten my entire family ordering from you. Customer service has always been prompt, and head and shoulders above dealing with most american companies. I expect to continue ordering from you for as long as i'm a smoker.
- Michael, 11/18/11

I love cigoutlet.net and as soon as I can afford, I plan to quit rolling my own and resume ordering from cigoutlet.net because the cigarette quality is top notch, the tobacco blend better suites my palette, and it is extremely affordable in comparison to prices stateside. But even then, due to customer service, quality, and pleasure, even if it were more expensive and provided I could afford, I would order from cigoutlet.net EVERY week. I thank you all for you exemplary customer service and your awesome products. Respectfully,
- Jake, 10/22/11

Thank you for the great customer service and support. It is a real pleasure doing business with a well organized operation that helps keep me on top of my order in this way.
- Jim, 09/07/11

Thanx again! Your customer service has really improved (not that it was bad to begin with anyway, but the follow-ups are a very nice touch) & I have been very impressed with you guys more & more as we go along here. So please (for the love of god!) keep up the excellent work and please, please, please don't turn into every other slack-ass CS dept. on the frickin' planet, lol!
- Christina, 08/13/11

Thank you so much. My e-mail account has been messed up and I appreciate your extra efforts with me not having the transaction id. Great customer service.
- BARNES, 05/20/11

You are very welcome and I too want to thank you for your honesty. I love dealing with your company and I plan to continue with ordering from you.
Thank you so much,
- Mahoney, 05/09/11

Thank you for your prompt attention and response to the matter. As usual, your customer service is excellent.
Thank you,
- Pete, 05/06/11

You have been a great service that is always on top of my orders.
- Jeff, 04/19/11

Thank you as always for providing the best service and products on the web!
Look forward to continuing business with you.
- Marcy, 04/04/11

Many Thanks for your prompt delivery, per usual.
Sincerely,
- Linda, 03/26/11

I received the package I ordered. Thank you for you great service and remarkably fast delivery for being so far away. I will be a returning customer!
Sincerely
- Lindsay, 03/14/11

Thank you for your excellent customer service and personal attention to me and my order. You are the BEST!!! Cigoutlet is a great service for us smokers. Thanks again
- Karen, 02/06/11

I received my cigarettes today!
I am very pleased with your service and you've earned my continuous business.
Thank you for the help and great deal.
I'm looking forward to buying from you again.
- Jon, 01/29/11

Thank you for giving the very best in customer service, products and pricing.
I look forward to a long relationship with you and your company.
- Amy, 01/11/11

Thanks again for your prompt and able customer service. I have recommended you to others who smoke and have praised your wonderful customer service.
- JAN, 12/21/10

I received parcel. Thank you for being on top of this. That's why we appreciate your company!
- Dale, 11/18/10

Thank you for your help you guys are always so helpful I love it! Have a good day!!!!!
- JESSIE, 11/12/10

Your site has the cheapest name brand smokes on the Internet!
- Catherine, 10/02/10

I have ordered from your site numerous times in the past with great success and wanted to let you know that I am one happy customer!! I have referred several friends to your site and thank you for providing the high level of quality customer service and products that you offer.
- KEVIN, 09/22/10

Thank you for your quick response. I was elated to receive the first package the same day that I sent my original e mail to you with regards to the status of this order. I have since received package 2 and the third package is scheduled for delivery Today. You all are the best and that I sincerely appreciate your support and help regarding this matter.
- WILLIAM, 09/14/10

Keep up your great customer service it really make a difference when you can count on good people and business such as yours.
- STEVE, 08/07/10

Just to let you know that the second parcel of my shipment arrived today. Thank you very much for your help. The attention I received for my question exceeded my expectations, your support system is impressive. Thank you very much and have a great day,
- YAMIL, 08/19/10

Thank you again for your prompt response. It is a pleasure doing business with a company with such responsive customer service.
- PAUL, 07/11/10

Thank you so much, its nice to do bussiness with people who stand behind there products!
- JOHN, 06/25/10

Thank you SO much!
Your company is always so responsive.
I really appreciate it.
- LAUREN, 05/16/10

Thank you for the first part of my order. I recomended your company to the postman.
- RYAN, 04/04/10

Greetings,
I want to thank your company for the great customer service! Your speedy response to my questions and concerns was outstanding. I received my shipment and was very pleased with the contents. I admit, their was a lot of skepticism about ordering from overseas but you have proved to be a very reliable and trustworthy company. I look forward to doing business with you in the future!
- JASON, 03/22/10

I absolutely love you guys!!
I promote your web site every chance I get!!
Loyal customer
- HOWARD, 02/12/10

Thank you. And....I love your company and the high level of customer service.
- CAPEL, 01/17/10

Just received package today and I think this is the shortest delivery time on record. Maybe it's a sign of better things to come.
Also, I was delighted to see a huge improvement in the packaging of the items and I do hope that you will convey my extreme delight to the parties concerned in the packaging department.
Thank you kindly for all your efforts. You all rate 5 stars in my book!!
- RONALD, 01/06/10

Yes... that is actually correct, ... it was in the mail yesterday... thanks so much for your help to track it, your correspondence and concern is why i will continue doing buisness w/ you... thanks !!
- JOHN, 12/27/09

Thank you very much for promptly responding to my inquiry and looking up the tracking information for me. I have just received my order and all is well.
- Ben, 12/13/09

Dear Support,
Over the years, your company has been very kind and always helpful to my needs as a customer. I greatly appreciate your efficient handling of my customer service needs, and certainly look forward to placing my order tomorrow, and in the future.
Thank you again for your excellent service.
- James, 11/14/09

I have been with your company now over a year and I wanted to say Thank you for being a wonderful company ! I have taken the time and pasted your website to my friends and family and they love you guys . I just wanted to say thank you for always being there and have wonderful people that work for you ! They are always wonderful to talk to and are very nice to write to also ! So i wanted to say KEEP UP THE GOOD JOB !!! Also you and your company and your people have a wonderful holidays and a happy new years !! your loyal customer always !
- Greg, 11/06/09

Hi,
just recived my order, pretty much on time as you said, and the product is great. getting ready now to order more, thanks you for good service and a excellent product,
Sincerely,
- Bill, 10/06/09

Just letting you know I received the recent entire order again in less than 3 weeks.
Thanks again for excellent service and I will continue ordering in the future.
Thanks,
- Parker, 10/01/09

Just wanted to let you guys know that I am totally satisfied with the Camel Lights that I ordered from you.
I have been smoking Basic Lights for MANY years and didn't really believe the Camel Lights would be anything like what's made in this country.
Well, these Camel's just blow the Basic's right out of the water. The European Camel's actually have a much better flavor than the smokes made in this country.
I certainly hope to be able to do business with you guys for many years to come. If our government doesn't find some way to screw all this up, this is one of the best deals ever.
GREAT doing business with you!!!
Thanks.
- Jack, 09/26/09

I got my cigarettes today and am very happy about the freshness and taste.
The Ukraine writing on the cigarette packs is cool too!!
- Wan, 09/15/09

I got my package today. I just want to say thanks alot.
I have told some friends, they can not believe the price. I will be ordering again very soon.
You will be getting all our business.
thank you again,
- BINNIE, 09/04/09

Hi,
I just placed another order and I wanted to thank you in advance for you superior service and the extremely fast expediting of the way you handle orders placed from the USA.
Thank You so much!!! :o) it is because the of this I recommend you to all my friends and people that I meet when taking smoke breaks, your turn around time is like 2 weeks and that floors me for coming from overseas and also what keeps me coming back. I also created an account this time!
Thank you and have a great day!!! -
- Michael, 08/31/09

To the CigoutletTeam:
Many times we appreciate good service but fail to compliment it. I am writing this to say that, in a world where many things are changing, and uncertain, and many services have been cut back, Cigoutlet is still efficient !!
- Harry, 08/07/09

I wanted to let you know that our order was delivered. Thank you for providing such a dependable and professional service. We are beyond happy with the quality, taste, price and reliability of your products.
Have a lovely day.
Take care,
- Amy, 07/16/09

Dear Customer Support,
This order of cigarettes arrived this morning. As usual, they were on time and fresh.
Thank you again for your great online store, fresh product and superb customer support.
- Josephine, 07/11/09

I have been ordering cigarettes from your website for about a year now (or more) and I just wanted to send you an email saying that I love your site.
I remember back when the cigarettes came from Moldova Republic, and then when they started coming from Ukraine, the shipping time increased from about 10 days to 25-30, but that is still OK. You are worth the wait. I am sure the largest factor in it is just America's slow processing time. America sucks :P I am not sure if you are aware, but the USA is making smokers into monsters. Too many uneducated housewives with nothing better to do but complain without foundation sit around their houses while their husbands work and they write flood letters to public officials about how they don't like the smell of cigarettes I guess, and to justify it they exaggerate health risks. So, while you can buy a liter of vodka for $5, a pack of cigarettes now costs ~$6-$11 depending on which state you live. Not only that, but they've begun forcing all cigarettes to Fire Safe regulations (aka FSC or Fire Safe Cigarettes). To accomplish this, all cigarettes are have bands of ethylene vinyl acetate added to the cigarette paper during manufacturing. Take a quick google of FSC cigarettes and the wikipedia, along with all the people that are getting sick from it. We are being poisoned :(
Sorry, I digressed. Anyways, I just wanted to say thanks, and keep up the good work. You make it possible for me to continue doing what I love to do (smoking) in a country whose government is trying to bully all the cigarette smokers out of the market. I do not drink, I do not do drugs, but I smoke. It is my one vice, and your site makes it continue to be enjoyable :) as well as save me about 60% on the price. Not to mention that, in my honest opinion, even before the FSC cigarettes, your cigarettes have tasted much much better. American cigarettes taste like pee.
p.s. -- I recommend your site passionately to my smoker comrades. It is rare to find such a good company, and I want to send all the business I can to you, to keep you in business to serve :) . If you want to edit any portion of this email to present as feedback, showing what your customers truly think of your site, you have my complete permission. Like I said, I want to send all the business I can to you to keep you in business :)
Cheers to you!
- Michael, 06/24/09

I want you to know you have made a lifelong customer, please keep up the good work.
I shall recommend your service to my fellow smokers.
Sincerely,
- Harry, 06/04/09

My order arrived yesterday and I am very satisfied with the product as well as the service you have provided.
I will be placing orders in the future.
Thanks,
- James, 05/18/09

HI I was just writing to let you know that I received the cigarettes today!
Thank you so much, I will definitely do business with you again.
- Katie, 05/13/09

Please note that our order arrived today.
We would like to thank you for your kind responce to our email. We have been extremely pleased with the products and the support you have given.
Thanks again.
- Linda, 04/26/09

Thank you very much and again sorry for the mess, it was my fault.
I would like to say you have been a great help, and it is a pleasure to be doing buisness with you! I am referring Cigoutlet to a friend, prices are going up again here in April to $11.00 a pack!
It will be my pleasure to refer Cigoutlet to anyone that say's they have to find a way to get cheaper smokes!
Again thank you and all the best to you!
- Vickie, 04/11/09

I recieved my carton of Marlboros today March.
I was pleasantly suprised by how much they tasted like the good old american made ones before they started making them fire safe.
My cigarettes arrived. Thank you for your excellent service, I've passed along your company to my friends.
- Laura, 03/21/09

Thank you Diana, received the remainder of my order yesterday.
You can be sure I will be ordering our cigarettes from you from now on.
Excellent price and your customer support is great!!
Thank You Again
- John, 02/11/09

I am THRILLED we finally have auto reorder!!!!
I've been getting my cigs here for...um...I forget...maybe 2 years now? I've been very pleased with customer service and your staff is so friendly! I've been waiting for that auto reorder for a long time.
LOL I'm so excited!
- Vickie, 01/25/09

Thank you so much for checking and being concerned over my order.
Your advice was exactly correct, I went to the Post Office and the rest of my order was there. Again let me say how much I appreciate your willingness to help and you have always been there when I had any problems with my order. Your one of the reasons I always come back, because of your thoroughness and thoughtfulness in helping to fulfill the companies obligations.
Thanks again and I'll be talking to you when I get ready for another order. You have a great day and a wonderful New Year.
Yours always,
- William, 01/16/09

I am writing to inform you that I received my cigarette order from you today in good condition and fresh. I appreciate your timely delivery and will be doing business with you again.
Regards,
- Josephine, 01/12/09

I really appreaciate your quick response and the way you handle your business. To be honest with you, I,ve never done business with anyone and have it go this smooth for something as little as an 83.00 dollar order!
Please don,t change,it's good to know there are still creditable businesses on the internet! I await my order anxiously.
Sincerely ;
- Rudolph, 01/04/09

I sent you an e-mail yesterday to thank you for your time and understanding.
Doing business with you has been a pleasure.
Your custumer service is wonderful.
Thanks again,
- James, 12/11/08

I hope this day finds you well.
I am glad to report that the other 2 packages arrived in today's mail. I will be placing another order shortly.
Again, thank you so much for all your kindness and attention and your prompt courteous responses to my concerns.
Wishing you all lthe best and have a great rest of the week and weekend. I sincerely appreciate all your help.
Warmest regards,
- Marlene, 11/09/08

Dear guys,
I received my cigarettes in perfect condition... 2 weeks just like you said!
To be totally honest, I sort felt like i was taking a risk by ordering from you guys...I thought buying cigarettes online was sketchy... but now I'm going to buy cigarettes from you guys all the time. I'm so happy I discovered this... I'm gonna tell all of my friends about you guys.
Thanks so much - looking forward to buying lots more.
- Josh, 10/26/08

I wanted to let you know I have received the missing items from both these shipments and to thank you for your prompt respones to my e-mails. Your customer service is very impressive!
thanks again.
- Debra, 09/21/08

WE JUST WANTED TO LET YOU KNOW, THAT WE RECEIVED ALL OF OUR ORDER... WE SHALL BE PLACING ANOTHER ONE WITH YOU SOON... THE PRODUCT IS OF GOOD QUALITY & WE ARE LETTING FRIENDS & FAMILY KNOW ASWELL... YOUR NEW, RESPECTFUL, CUSTOMERS...
- JASON & KIM, 08/19/08

Hello,
I received my order yesterday in perfect condition.
Thank you very much. You are super efficient.
- Paula, 07/27/08

Dear Diana,
I appreciate all your help. I received this order and will be placing another soon. I have also told everyone that I referred to your company what a pleasure it is working with you.
Thank you,
- Dave, 06/16/08

Thank you so much for your concern and help for my shipment.
I really appreciate that. I love the fact that i am treated so well for being an online customer! I plan on doing business with this service again!
Thanks!
- Hillary, 05/13/08

Dear Support,
Just a note to let you know that I have received all of my cigarettes from this current order and am very pleased. They arrived in perfect condition in about 10 days which is fantastic.
Thank you again.
- Josephine, 04/21/08

WE HAVE SUCCESS.
I RECEIVED THE MONEY TODAY. I CANNOT THANK YOU ENOUGH FOR YOUR PATIENCE. I HAVE NEVER HAD ANYONE WORK SO HARD ON MY BEHALF. IF THERE WAS A REWARD FOR CUSTOMER SERVICE YOU WOULD WIN , HANDS DOWN.
I THINK WE ARE SQUARE NOW, HOWEVER IF THE CIGARETTES SHOULD EVER APPEAR I WILL CONTACT YOU.
AGAIN THANK YOU
- MARY, 03/12/08

Hello!
I just placed another order with your company. It went much smoother this time. Just letting you know. It's great doing business with your company.
Thanks,
- Parker, 02/04/08

Please reship my original order, the address is correct. I would like to thank you for your excellent customer service and I will continue to order and recommend you site to others.
- RICHARD, 01/14/08

Dear Support Team,
Sorry to have delayed in getting back to you. Life got a bit complicated and was unable to tell you that the day after both packages were received! Thank-you so much for your services, support help, and promptness. My appologies for not giving you enough of a window and asking for the tracking# so impatiently. We will surely conduct business in the future. Hope you and your staff and families have a great holiday. Yours very truly,
- Lianne, 01/12/08

G'Day,
One of my orders finally arrived last week. I'm still impatiently awaiting the arrival of my second order. I've been a customer of yours for a long time and have referred others to you. I'm seriously considering quit smoking, but have yet to do the mind set to do so. Your service is wonderful, I particularly appreciate that one has to sign for their orders. It covers your proof of shipment and my receipt of orders. Your excellent Customer service is another wonderful addition to your company.
I appreciate all your kind assistance in this matter.
God Bless.
- Vickie, 01/04/08

Just wanted to thank you for the great and honest service. There has been a couple of times I did not recieve the orders in the last few years, and you always promptly resent them with no problem. If I ever do recieve an order that I didn't pay for (ie: one finally comes through that late) I will promptly contact you for instructions on getting them paid for.
I just wanted to send you a mail rather than post on the forum of how much I appreciate your service. I have tried to turn quite a few friends on to you, but I guess it's their loss for not trying your service. I have moved a couple times, but have been a loyal customer now for about 4 years and certainly hope you never go away!
Thanks,
- Bobbi, 12/24/07

Thank you very much. I have received the replacement order and the new order that I just made. I am very happy with your product and your customer service, and will continue to buy from you and recommend you to my friends who smoke.
- James, 11/18/07

All 6 cartons were received on October 12th.
Everything has been wonderful for the last year or two. Also, when I had problems (a missing shipment) you fixed everything quickly. You are a wonderful asset to cigoutlet and I thank you!Thad
- Jesse, 10/13/07

Hi,
Thanks for your kind support. I have received the second percel today from Post Office. Really thanks to you and the all customer care service department of your website. This kind of customer care support is really appreciated and it will help your office website to deal with larger number of customers in future.
Thanks,
- Debraj, 09/12/07

Please trust me Diana I will continue to be a regular customer of yours and will continue to refer your company to other people I come across that like your prices.,
- Tom, 08/05/07

I rec'd my 12 cartons of cigarettes today ..
You are the greatest, I give you praise time & time again .. In 2.5 weeks your shipment arrived ..
You are # 1 in my book .. Thank You so much ...
- Bill, 07/22/07

This is my third time to do business with you. Please ship now. By the way, your tobacco is so much better than here in the states.
- Jesse, 06/12/07

Hi, I received my order and everything was perfect thanks
- VLADIMIR, 06/02/07

Order received love your service keep up the good work and thanks again
- George, 05/13/07

I have used your service several times and am very happy with your customer service and the products. Thanks very much!
- Katy, 05/01/07

This order received, thanks for the great service. I am very happy with your product, prices and service.
- Ellen, 04/19/07

THANK YOU FOR FILLING MY ORDER....IT ARRIVED, AND WAS IN PERFECT SHAPE...WE APPRECIATE HAVING YOUR BUSINESS ONLINE, WHERE WE CAN PURCHASE CIGARETTES AT GREAT PRICES.....WILL SEE YOU AGAIN
- KATHERINE, 04/05/07

Order received, Thank you. Should be getting some more orders from Iowa. I carry your site imfo in my wallet.The Governor of the this state drinks and uses gas, but does not smoke. So we get taxed. Thanks,
- James, 03/28/07

I do let as many people know about you guys as possible and I do it unconditionally. I am so glad I stumbled on to your site. I think the cigarettes I get from you are much better that the ones I get in the US. Thanks again.
- Evelyn, 03/20/07

So far, out of the European Cigarette vendors that are on line, this is the most informative and responsive group I have worked with. I appreciate the detail greatly. Thank you for all the information, and help.
- RONALD, 03/07/07

Hello,
I just wanted to let you know my order arrived today and I'm very pleased! Thank you so much for your great service; it's nice to do business with someone I can trust.
thanks again and have a great weekend!
- Mark, 03/02/07

Hello
Thank you for your timely response to my email...my cigarettes arrived yesterday..the same day that i sent my email enquiry. I understand that sometimes deliveries may take longer than the previous time i ordered..however i am still very happy that my order has arrived and also with the service that cigoutlet have provided..once again ..thank you. Kind regards
- Elizabeth, 02/23/07

I just received the remainding part of my order. Thank you very much, trust that I shall be ordering from you from now on and that I'll pass the word to others about your service.
- Richard, 02/18/07

I have received my order. Thank you so very much.
You are so kind.
I will order again when I need more. Thank you,
- Louise, 02/12/07

We received our first order of cigarettes in 19 days. Thanks for a quality product at a price people can afford. I just ordered more!
- S. Thedford, 02/10/07

Our order was received. Thank you very much. We were very satisfied with the product. We will order again in the future.
- Janet, 02/04/07

Thanks for you quick response. The shipment was received. We have recommended several friends to your company who have had problems with similar services. Your customer service and personal interest, as well as pricing and prompt delivery, make us feel secure enough to make these recommendations.
Thanks again
- T O'Brien, 01/02/07

Received my order today and placed a new one. I have told friends and relatives about your site and the great service.
Thanks again
- George, 01/01/07


Support, my order has arrived today, thank you for your timely manner in the ordering and delivering of my order. You have turned out to be the best online cigarette company i have yet to find and my business with you will continue in the future. Thank you once again,
- Patrick, 01/19/07

I received the product yesterday and I can not stress enough that they are great. I will highly recommend your website to everyone that I know that smokes.......Again they are GREAT...As a matter of fact, I will be placing another order today........ THANKS
- Greg, 01/13/07

I received my order today. THANK YOU FOR YOUR PROMPTNESS,NEATNESS AND ACCURACY OF THE ORDER. I will place another order soon! THANKS AGAIN !!!
- KENNETH, 01/09/07

Thank you. I am very happy with the service I have gotten from your store. I wish I had known about it sooner. I tell all my smoking friends about you. The prices they charge in the USA is ridiculous. I look forward to doing much business with you in the future.
- Kerry, 01/01/07

CIGOUTLET,
HI I JUST GOT MY ORDER IN FULL !!!! THANKS VERY MUCH FOR YOUR EXCELLENT CUSTOMER SERVICE!!! MERRY CHRISTMAS, HAPPY CHANUKAH, AND HAPPY NEW YEAR TO YOU ALL AT CIG-OUTLET !!!!
BYE!
- ANDREW, 12/26/06

THANK YOU AGAIN FOR YOU TERRIFIC SERVICE. I RECEIVED MY ORDER ON TODAY. IT REALLY IS GREAT DEALING WITH A COMPANY THAT KEEPS ME INFORMED AND IS QUICK AND DEPENDABLE WITH MY ORDER.
- Patricia, 12/18/06

I placed my order the 6 Karelia Slims and today I got the orderin full. It's amazing!!!!! Thanks a lot. It was my daughter Olga (she lives in Seattle, USA) who advised me to try your site and I am really impressed!!!!
I have a lot of trouble with another site from Nikolayev, Ukrain (I ordered the same amount on October 3 and got only 2 cartons, they even do not respond to my mails. So I have to ask my credit company for help.
Thanks one more time, you are very nice people and I will buy more from you and will recommend your site to my friends. Best regards,
- Nina, 12/11/06

My orders usually start arriving two weeks after the order is placed. This is great service the most time I have waited is three weeks for part of an order.
Thank you for the great service.
- Thomas, 12/06/06

Thank you.
I absolutely love your web site and the variety of cigs available.
It has been fun ordering a variety from your product selection.
Each time we order something different. Of course, loving the prices as well!
- Loni, 11/26/06

Please know I still think cigoutlet is great and I continue to tell everyone,
even strangers I see buying cigarettes, about cigoutlet. I have not had the time
to write a glowing report in your Forum, but I will.
- Carol, 11/25/06

Just wanted to let you know I received my order today.(very fast)
The cigarettes are alot fresher than the ones I bought in the store.
I am a customer for life!
- MARILYN, 11/21/06

I am satisfied with your product and continuously spread the word about cigoutlet.
You guys are great!
- Carol, 11/20/06

THANK YOU VERY MUCH. I RECEIVED MY ORDER.
THE ENTIRE PROCESS WAS EASY AND DELIVERY WAS PROMPT. BECAUSE OF THIS
I INTEND TO CONTINUE DOING BUSINESS WITH YOU.
THANKS ONCE AGAIN.
- Patricia, 11/16/06

I'm always glad to receive up-to-date messages on the progress of my
order. Your customer service is excellent, as excellent as your prices!
Sincerely,
- Shannon, 11/14/06

I cant believe the price difference, but the product we buy
(Marlboro) is exactly the same quality as USA Marlboros.
Thanks CIGOUTLET
- Jack, 11/10/06

I just want to say how lucky I am to have come across your website. My
husband smokes and I was looking for a way to save some money in our budget by
buying cheaper cigarettes. Well you have helped us SAVE SO MUCH MONEY.
- Tina and John, 11/09/06

We received our cigarettes yesterday. Thank you! Again, we
are so happy with delivery time and, of course, the cigarettes
from Russia!
- LALANIE, 11/05/06

Hi,
Just letting you know that I have received my order ank you very much and will continue to look forward to doing business again with you in the future.
- Jerry, 11/02/06

My order has been delivered.
You are the best. really fast and prompt delivery.
Keep it up guys.
Thanks,
- Milind, 10/28/06

"Got my order. All is well.
Thank you. It's a pleasure to deal with you."
- Maud, 10/21/06

"Hi,
Just a note to tell you that order arrived today. Very quick delivery, we're impressed.
Thanks,"
- Meyer, 10/21/06

"Dear CigOutlet,
I have ordered from other online services in the past and their performance has been less than satisfactory. Ordering from you, I save so much money and the cigarettes are delivered right to my door! Thanks from a super-satisfied customer!"
- Lauren, 10/18/06

"I received the three cartons today. I thank you very much and I want you to know that I will continue purchasing from you. Many thanks."
- James, 10/14/06

"Dear Cigout,
Thank you for your excellent service! Everything is up to date, all orders have been recieved, and set to order more.
Thanks again!"
- Genaro, 10/13/06

"Just letting you know that my order arrived today.Thank you again and I look forward to doing business again with you in the near future.".
- Jerry, 10/11/06

"My order arrived today 10-04-2006 only 10 day afiter i placed my order your service is great thank you for such great service i will tell all my freinds to visit your web site ot buy cigarettes prices can,t be beat an the service is great thank you again".
- Ronald, 10/04/06

"HI I RECEIVED MY FULL ORDER LAST WEEK-THANK YOU VERY MUCH.. EXCELLENT-VERY FRESH."
- Andrew, 10/03/06

"Just letting you know that my order arrived today.Thank you again and I look forward to doing business again with you in the near future."
- Jerry, 10/02/06

"Once again,thank you! I received my order last week.I will continue to order from your fine company."
- Darlene, 10/02/06

"Hello, short note to advise you I have received my order. Once again, many thanks for your quick service. What is the procedure to write a testimonial on your website? Not that Cigoutlet needs it, however, I do a lot of internet shopping and Cigoutlet's product quality, price and superb service is a rarity. I'd simply like to tell the whole world! Sincerely"
- Carol, 09/20/06

"my order from 9/1/06 has arrived today 9/15/06. Thanks you. You're getting faster and faster."
- Vickie, 09/19/06

"Support, Thanks for your patience and being so attentive to my inquiry.At your suggestion I again visited my Post Office and demanded they do a complete search for the package. They did find it and apparently it was there since August 15th. Thank you for your offer to reship. I"m just glad the package was found. Thanks again and I will be reordering very soon."
- Eleanore, 09/15/06

"The quality of the products is very good. I have received both packages (half a carton in each package) and didn't have to pay any customs charges when the cigarettes were delivered to me."
- Benjamin, 09/11/06

"Just wanted to let you know how extremely pleased I am with my purchase and rest assured I will be re ordering you guys are the very best ! wish you in the U.S.A."
- Tammy, 09/09/06

"Thank you, and yes, I'm very satisfied with your products. At this point I've received everything I've ever ordered from you in great condition and most of the orders in a timely fashion. Your shipping time has decreased quite a bit since the first couple of orders...I like that. Thank you and I look foward to doing business with you in the future as I'm a very satisfied customer."
- Deannal, 09/01/06

"Recieved 2nd order today greaat service i now have no doubt in your reputability and i look forward to placing many orders in the future many thanks"
- Rik, 09/01/06

" Hello, a short note to let you know I have received both shipments on this order. Thank you. I will be reordering within the week so I do not run out. Your service has been superb and I have referred many, many people to your website, including people I do not know. Anyone I see who smokes, I give them your website. These people cannot believe those of us in the US can legally purchase cigarettes without paying the ridiculously high cost in the US. I am grateful you were recommended to me so I am spreading the word to everyone and anyone so they too can enjoy smoking if they so choose. Have a wonderful day! Regards."
- Carol, 08/28/06

"I only have compliments for you. The packages are arriving each time faster. The one I asked on July 2 arrived in less than 10 days, which is great! Thanks a lot and go on with your excellent service. Best regards. "
- Juan, 08/24/06

"They were delivered on 8/21/06, but I was not at home. So I picked them up from the Post Office today 8/23/06. Thank you. "
- Veronica, 08/23/06

"Just wanted to thank-you for my recent order that came with today's mail. The money that this saves me by ordering through CIGoutlet.net has saved me covers my monthly internet fees. hat alone helps me stay within my monthly budget. Thank-you SO much!!

A Happy Smoker in Maryland."
- Barbara, 08/03/06

"I recieved my order today with no problems at all. Thank you very much for the excellent service and fast shipping. I will be back for more for sure. I used to live in Europe and prefer the taste of these over the US version."
- Corey, 08/02/06

"I would prefer the ciggs, and thank you, I will be placing more orders with you soon! Also, as I mentioned before, I thought I 'paid the price' for trying to order cheap, but I am now fully confident in ordering from you and that this is a company with rare integrity. Have a beautiful day!"
- Christine, 08/01/06

"I got my cigarettes today, in ten days flat. Fantastic shipping time, thanks again. "
- Jordan, 07/24/06

"I got them !! Thanks and can't believe how quickly you got them to me!!!
You're the best website I have ever used and very much appreciate it and will tell ALL my friends about you!! I will definitly use you from now on!!!!!!
A very happy customer!! "
- Chris, 07/18/06

"I want to say a big THINK YOU. I made an order of 6 cartons on the 1st of this mouth and got my order today the 14th. WOW, GOOD JOB."
- David, 07/17/06

"Wanted to inform you that I did indeed receive my "lost" 3 cartons of cigarettes on July 3, 2006. Want to thank you for your prompt attention to this matter. I will continue to order from you site as you have displayed exceptional Client Service.
Thank you!"
- Bob, 07/07/06

"Dear Diane,
I checked and my account has been credited. I have placed another order with you since your customer service is tops. Please send me an e-mail if you ever get a supplier for Salem or you're able to find another supplier for Marlboro menthol. I find I would rather order an unknown brand from your company than go to another site since I have been so pleased with your company and I trust you.
I wish you and CigOutlet continued success. "
- Debora, 06/25/06

"Prompt service, good packaging,super fast shipping.Will deffinatly do business again.Thank you! Best regards."
- Yuriy, 06/08/06

"Thank you very much for sending my cigarettes so quickly and efficiently. I thank you very much. The cigarettes arrived in seven (7) days. I have never had a package received so fast. As a matter of fact, one of your competitors did not finalize the delivery until three (3) months and it was a big hassle getting them. Thanks again for your excellent service."
- Dan, 06/02/06

"THANK YOU MY ORDER ARRIVED TODAY 05/25/2006 ONLY 11 DAYS SINCE I PLACED MY ORDER WITH CUSTOMER SERVICE AND DELIVERY LIKE THIS YOUR NUMBER ONE FOR ALL MY CIGARETTES ORDERS I WILL GLADLY RECOMEND YOU TO ALL MY FREINDS AGAIN THANK YOU FOR SUCH GREAT SERVICE."
- Ronald, 05/29/06

"Dear Cigoutlet:Thank you for my order #4870318 of my 7cartons of Marlboro Lights brown filter! I received 1 parcel of 1carton and 1 parcel of 3 cartons on May 26 2006 and then I received 1 parcel of 3 cartons on May 27 2006. so I have received all 7 . Thank you once again

P.S. I do not mind paying the extra $1.00 for shipping on each carton for better reinsurance of delivery! also you have the lowest prices , along with that your product is great!!! Thank you."
- Craig, 05/26/06

"Thank You For your Help My Cigarrettes Arived Today Monday 05/22/2006 keep Up The Good Work And Please Keep Sending Your Order Registered Mail because Sine You Started Sending Registered My Orders Always Arived I would Pay A Little More To Make Shure My Orders Arive And Not Being Stolen By My Postal Carrier Again Thank You One Happy Customer ."
- Ronald, 05/23/06

"I received six cartons of Marlboro today. Wow! that was fast."
- Glenn, 05/15/06

"Just recieved my first order. Took only 12 days. I would like to setup a schedule to deliver 1 carton every 2 weeks. I'm giving all my friends your website. Thank You"
- Kenneth, France, 05/10/06

"THANK YOU - my order just arrived and I appreciate your fantastic customer service. I am recommending you to all of my friends - keep up the good business!!!"
- Steve, 05/04/06

"Thank yo so much for realy good customer service! I will remain your customer and I'll recomend your company to my friends as a 'good and honest company'."
- Alexander, 05/03/06

"I received order # 4409176 on 4-19 ( only 9 days delivery time). That's a fast service. Keep on your good work. I also just made another order today. Thanks."
- John, 05/01/06

"My order arrived quickly. It was less than two weeks. Sorry I cannot pin it down more than that. Fast shipping is one of the true benefits of ordering through your web site. Great job.
Thanks again.
Happy customer."
- Corrine, 04/26/06

"Just to let you know, this is even faster than before. I received my order yesterday!!!!!!!! Thank you"
- Kate, 04/20/06

"I am satisfied with your product.Your customer service is fantastic. You went above and beyond. Thank you."
- Eric, 04/12/06

"I just wanted to thank you so much in delivering my cigarett order so quickly....two (2) weeks right to the day!"
- Arline, 04/06/06

"Now its my turn to say a BIG THANK YOU and appreciate the fact that you had sent to me my shipment. I have got 2 cartons as ordered. I have placed another order for 3 cartons."
- Sanjoy, 04/02/06

"I'm happy to tell you that my "reshipped" order arrived. It was delivered about a week ago. Please excuse me for not writing you sooner.

I will continue to look for my original order, and as agreed, will let you know if all or part of the order ever arrives.

I was very impressed with the way you and your company handled this unfortunate situation. It is why I will continue to order from you with confidence, as well as recommend you to my friends and others.

Best Regards."
- Robert, 03/20/06

"I received the smokes yesterday Thank you for being willing to deal with this and I will again do business with you."
- Ray, 03/13/06

"You are the best site of cigarettes of internet and I buy other cigarettes on you site in somes days! Tank you. Have a great day!"
- Nicolas, 03/08/06

"Thank you good news I received my last order all 6 in the same package so its not the missing shipment. I will continue to do business with you in the future and I will continue to recommend you to my friends. Thank you very much for your excellent customer support."
- Timothy, 03/06/06

" I just wanted to let you know that I received my order earlier this week. This was the fastest delivery yet. Thank you."
- Barbara, 02/25/06

"Thanks for the prompt response. I really appreciate for your help and great customer service. Count me as one of your long list of loyal customer. Thanks."
- Nee Wu, 02/22/06

"Thanks for your diligence in resolving this matter.I appreciate problems being handled in a professional way. Great customer service. "
- Terence, 02/22/06

"You guys are great to work with and i will keep ordering from you. I already put two new orders in January. "
- Robert, 02/08/06

"I placed an order 11 Jan and we received it 15 days after order, so I will continue to order through you, Thank you for the great service and product."
- Dan & Cindy, 02/01/06

"You have been extremely professional and compassionate. Thank you for being so kind. I give the customer service department an A++."
- Lori, 01/25/06

"I will be recommending you to friends and family and also be placing orders in the future."
- Matthew, 01/25/06

"I am very satisfied with your products and the way you are handling your business."
- Robert, 01/24/06

"I have ordered many times from your company and have been extremely pleased with your service."
- Joe, 01/20/06

"Thanks for your help in this matter. Your customer service is what keeps me a loyal customer,even though other web sites offer cheaper buys,they don`t have your guarantee or great customer service. Thanks again."
- Michael, 01/19/06

"I must say that I am very pleased with the promptness and courtesy of your customer service. "
- Jeremy, 01/18/06

"I appreciate your professionalism and I look forward to continued orders with you!"
- Peter, 01/18/06

"I've received the cartons today... Very fast... Everthing is alright..."
- Guilain, 01/17/06

"Just thought I would let you all know - I just posted on forum not even 2 hours ago, and they emailed me quickly, and replied in a VERY helpful manor. I kind of wish they sold other things online.. 100% awsome service! Thank you!"
- Paula, France, 01/12/06

"I did some research on you company and know it is reputable with a very large customer base. I sure will continue using your service"
- Joe, 01/08/06

"Thanks to you! I have not dealt with a better company in terms of a missing shipment before, but you guys have been awfully great!"
- Lee, 12/15/05

"No Problem. I thank you for the trouble of putting in a refund. Good luck with your business. Your customer service is excellent! I just wish there was a better way for a customer to track their own order....I know it's coming from over seas and that is a problem.....Just a wish....because the idea of cheaper cigs is great! My first order came fast and they were wonderful. Sigh! :-) Thanks again"
- Donna, 12/05/05